How to Register for Your Online Account

Please complete the steps below to register for your online account and view your plan details:

 

1. Visit lablue.com.

2. In the upper right corner of the page, click on the blue Login or Sign Up button.


Select Your Login Type

3. On the Login Selection, page, click on the Customer button.
Picture of login selection screen with arrow pointing to Customer link

Sign Up

4. Under the Don't have an account? heading, click the Sign Up Now button.
Image of login screen with arrow pointing to Sign Up Now button

Register

5. Fill out all required fields (marked by an asterisk).

6. Check the box above the Submit button.

7. Click the Submit button.

Picture of login screen with arrows pointing to all required information

Verify Your Account

8. If your account registration attempt is successful, you should receive a message that your account was created successfully. You'll be sent an email asked to verify your email address. If you don't receive a verification email, click the Resend Verification Email button.
Photo of the email verification screen

Enter Your Member Information

9. Once you've verified your email address, you'll be asked to fill out your member information so you can view your plan online. Please fill out all required fields to view your plan details.
Picture of the Complete your registration screen

My Account Features

Here is a list of online account features. All of these options may not be available to you, depending on the plan you have.

  • Manage your account
  • Find a doctor or hospital
  • View statements and claims
  • Go paperless
  • Find important forms
  • Look up plan benefits and cost information
  • Price a drug
  • Download your ID card
  • Get more information about online care, prescription savings, addiction facts, medical costs and your HSA
  • Find out what you've paid, how much your plan paid, and what you might still owe
  • Get updates on recent provider visits
Last Updated: 6/25/2025

By using this site, you agree to our use of session replay tools to collect real-time information about your use of our site. We only use the information to optimize the performance of our website, fix errors and prevent fraud. Selecting "no" keeps the information collected anonymous.